Welcome to CyberDMG, we offer a range of services covering E-commerce, IT Management Consultancy and IT Design.
Click our clients logos to see the project summary tabs below, follow the summary links for more project details, or find out more about us from the menu bar above.
Brief
- JD has long been established as the leading UK retailer of fashionable Sports and Casual Wear and has a reputation for being a highly innovative visual merchandiser
Deliverables
- Business requirements definition and technical solution design including integration to JD's existing retail systems
- Front End design and CSS/HTML development for both the JD Sports and Size? Sites to exacting standards
- Development of the JD Sports and Size? sites as well as a Customer Service Application
- Development of interfaces and integration between JD Systems, Third Party Providers and the IBM WebSphere platform
- Functional, Cross Browser and Performance testing
Results
- Significantly increased sales
- Greatly enhanced flexibility to manage the site as well as market and drive sales
View the full JD case study
Brief
- Speedo is currently the world's largest-selling swimwear brand and manufactures products for both recreational and competitive swimming
- Deliver a scalable e-commerce platform that supports cross-channel buying and ease of merchandising with an integrated content management solution
Deliverables
- Development of an e-commerce store utilising the IBM Websphere Commerce Platform
- Development of interfaces and integration between the eCommerce platform and third party applications including First Spirit, Scene7, Bibit, Omnifind and Coremetrics
- Development of a content management solution using First Spirit which seamlessly integrates with the e-commerce solution
Results
- Increased brand awareness online in terms of history, technology innovation, news and events, and featured athletes
- A transactional and content rich brand site, enabling online trading presence for the brand
View the full Speedo case study
Brief
- Develop a requirement specification to define exact business needs
- Deliver a solution to automate B2B business process to support to increase product offering to B2B customers and improvements in efficiency/speed of process
Deliverables
- A fully defined and controlled management process for the development and deployment of the system
- An automated and optimised export B2B business process and integration to backend business software
- A resilient and secure order processing system incorporating account and order management capabilities
- Managed product pricing and increased product assortment
- Technologies used: IBM WebSphere Commerce; MQ Series; HTML; CSS; Dojo JavaScript
Results
- A fully automated solution has been delivered that integrates with a legacy system and offers the user a clear and intuitive user interface
- The solution has the capability to reduce order processing time from weeks to hours
View the full Waitrose case study
Brief
- Build a new B2B extranet to support TOMY ambitions to grow its customer base and increase future sales by implementing business efficiency
Deliverables
- Replace paper-based order process with a fully automated and secure order processing channel
- Use e-marketing to communicate with retailers and drive orders
- Tools that allow customers to manage their Tomy accounts
- Integration with the TOMY legacy Central Products Database
- B2B business rules that allow varied delivery options, addresses and discount rules on a per-retailer basis
- Technologies used: IBM WebSphere Commerce; MQ Series; HTML; CSS; Dojo JavaScript
Results
- Tomy now have a fully automated B2B solution with full online and email marketing capability, which supports a fully automated order process through integration with Tomy systems. The solution provided retailers with the facility to review their account, stock, order and despatch status online. It also enhanced the efficiency of sales representatives; by freeing up the time previously spent processing orders manually.
View the full Tomy case study
Brief
- Clerk & Teller is a premium British men's clothing brand known for quality and attention to detail. Clerk and Teller previously had a flash based site without e-commerce functionality
Deliverables
- Requirements specification and documentation
- User interface design including dynamic marketing features and a customer shopping experience that increases basket size and conversion
- Setup, configuration and development of the IBM WebSphere Commerce platform
- Integration with third party provider Bazaarvoice to allow customers to provide product ratings and reviews
- Functional and cross browser testing
Results
- CyberDMG delivered a site that emphasised the strong Clerk and Teller brand look and feel and supplemented this with interactive and engaging rich features.
- Introduction of community features including customer product ratings and reviews
- The Clerk and Teller brand was greatly enhanced through detailed and exacting design
View the full Clerk & Teller case study
Brief
- To build a site that emphasises the strength of the Kickers Brand, with rich interactive and engaging features to showcase Kickers products
Deliverables
- Requirements specification and documentation
- User interface design delivering a clear, simple, accessible and usable shopping experience
- Setup, configuration and development of the IBM WebSphere Commerce platform
- Functional and cross browser testing
Results
- Delivery of the project within 3 months
- Establish an online trading and marketing presence for the Kickers brand
- Engaging, interactive and enjoyable shopping experience promoting increased sales
View the full Kickers case study
Brief
- Boxfresh is an established brand producing a wide range of footwear and clothing. Boxfresh wanted a site that was down to earth, and appealed to the core customer base, while actively promoting the brand.
Deliverables
- Requirements specification and documentation
- User interface design including dynamic marketing features and a customer shopping experience that increases basket size and conversion
- Setup, configuration and development of the IBM WebSphere Commerce platform
- Functional and cross browser testing
Results
- Delivery of the project within 3 months
- Establish an online trading and marketing presence for the Boxfresh brand
- Engaging, interactive and enjoyable shopping experience promoting increased sales
View the full Boxfresh case study
Brief
- To deliver an e-commerce site that will enable multiple store fronts, including Morplan and Showcaseplus, with multiple future sites expected to follow
- Enhance the user experience to improve conversation rates and basket size
Deliverables
- Implemented WebSphere Commerce v6 Platform
- Integration with SAP, QAS, and Commidea (i.e. payment plug-in)
- Refinement of the look, feel, and usability of the existing Morplan site
Results
- Morplan have delivered an enhanced customer experience site that is easy to navigate and delivers valuable real-time stock information. They also have the ability to launch multiple sites, to launch new sites very quickly and cheaply to try marketing concepts (like Showcaseplus).
- Information Architecture to make the site intuitive, simple to use and compelling to all customers
- E-commerce development and integration to other back-end systems such as Commidea QAS and SAP
- Technologies used: IBM WebSphere Commerce Extended Sites Model; 3D Secure to verify customer card payments; QAS to verify customer addresses
View the full Morplan and ShowcasePlus case study
Brief
- Reuters Trade Registration System (RTNS) is the most significant recent entrant into the Financial Straight Thru Processing (STP) marketplace and is now experiencing rapid take up with customers
- To accommodate that speed of take up a review of the internal on-boarding process was required with rapid adoption of improved programme management procedures
- In addition, every effort needed to be made to assist clients in improving their on-boarding process.
Deliverables
- An interim programme Manager to set up new improved processes and procedures
- A revamped on-boarding process with improved client documentation
- Development of an administration system with CRM capabilities enabling all delivery stakeholders to monitor progress and to react quickly to roadblocks
Results
- Reduction in time-to-onboard by 50%
- Four-fold Increase in publishing clients
View the full Thomson Reuters case study
Brief
- Find out very quickly why a major e-commerce initiative is experiencing almost daily resiliency problems
- Recommend a plan of approach to resolve the problems
- Manage the subsequent change programme
Deliverables
- An audit report - produced rapidly - of all facets of e-Broking product development, support and infrastructure
- A programme plan for change
- A change programme that achieved its objectives on time and within budget
Results
- Within weeks improved the mean time between failures to months rather than days
- As a result Increased customer patronage by 10%.
View the full Major Inter-Dealer Broker case study
Brief
- To provide a flexible, cost-effective IT solution for this leading retailer's Global Head Office and 500,000ft warehouse.
Deliverables
- Design of flexible cabling, telephone, network and WAN systems
- Development of infrastructure to support the fully automated carpet cutting operation
- Project Management for the development, tender and implementation of the IT for the 300-person office
Results
- A project delivered on time, within budget and with no loss of business time.
- Reductions in cost achieved through our tendering process, off-set the professional fees for the project
View the full Carpetright case study
Brief
- To provide an ICT solution that motivates, supports and transforms learning across the curriculum
Deliverables
- A flexible cabling, telephone and network infrastructure
- A Virtual Learning Environment
- Audiovisual aids in every classroom
- Thin Client technology, dramatically reducing the cooling required - vastly reducing running costs
- IP Telephony providing hot desking and Unified Messaging
Results
- By the informed design and creation of an environment focusing on the needs of the learner and by providing ubiquitous access to ICT within a well-planned infrastructure, an award-winning outcome was achieved.
View the full Thomas Deacon Academy case study
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Our Services
CyberDMG is a leader in providing end-to-end e-commerce solutions for organisations that want to maximise the sale of their products or services online. We advise our clients on the best practices and available technologies to meet their business requirements and we then build and deliver the client's solution. We also provide ongoing support in order to keep clients at the forefront of new trends and technologies and ultimately helping them to maximise potential revenues from e-commerce.
Combining business and technology expertise with an engineering approach founded in the Body of Knowledge gathered from hundreds of technology projects over many years, the IT Management Consultancy division is able to assist clients in the Finance Industry, Retail and Education sectors deliver critical IT initiatives on time and to budget with real quality assurance.
Our specialist IT Design and Project Management team provides considerable value to both clients and the professional design team (architects, project managers, quantity surveyors and M&E consultants) for fit-out, refurbishment, relocation and IT infrastructure upgrade projects. Using Prince 2 methodology we bring structure to the IT project as well as the technical skills required for Strategy, Design, Procurement and Implementation of any IT project.
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